Frequently Asked Questions
Everything you need to know about our sustainable home essentials and ordering process.
What materials are used in SUKU Home products?
We prioritize sustainable, high-quality materials including organic cotton, bamboo rayon, and eco-friendly dyes. Each piece is handcrafted by artisans in Bali using traditional techniques like hand-dyeing and hand-painting.
How should I care for my bedding and loungewear?
To preserve the vibrancy of our hand-dyed fabrics, we recommend a cold, gentle machine wash with mild detergent. Avoid bleach and tumble drying; instead, line dry in the shade to maintain the integrity of the fibers.
Do you offer international shipping?
Yes, we ship SUKU Home collections worldwide. Shipping costs and delivery times vary by destination, and any applicable customs duties or taxes are the responsibility of the customer upon arrival.
What is your return policy?
We offer returns on full-priced items within 14 days of delivery, provided they are in original, unwashed condition with tags attached. Please note that for hygiene reasons, bedding that has been used or washed cannot be returned.
How do I know which size to choose for loungewear?
Our loungewear typically features a relaxed, oversized fit. We provide a detailed size guide on each product page with specific measurements to help you find your perfect fit.
Are your products ethically produced?
Ethical production is at the heart of SUKU Home. we maintain close relationships with our global community of artisans, ensuring fair wages, safe working conditions, and the preservation of traditional craftsmanship.